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Zbog čega u policijskoj postaji, posebno zato što je Solin grad koji ima puno mladih obitelji i iz dana u dan sve veći broj stanovnika, trenutno radi samo jedan šalter za izradu osobnih dokumenata?
Na takav problem "naletjela" je naša čitateljica iz grada uz Jadro, koja nam se sa svojim problemom i upitom za pomoć obratila u redakciju.
– Javljam vam se u nadi da ćete mi pomoći jer više ne znam kako riješiti problem koji me muči – veli nezadovoljna građanka koja je, kako kaže, krajem srpnja predala zahtjev za izradu osobne iskaznice za svoje dijete od 10 mjeseci.
– Budući da se radi o maloljetnom djetetu procedura je takva da jedan roditelj može predati zahtjev za izradu isprave, a onda drugi roditelj mora predignuti osobnu iskaznicu za dijete. Zbog nenormalnih gužvi, odnosno velikog reda koji se čeka ispred zgrade policijske postaje na Bilankuši, na suncu i vrućini, suprug je tek iz trećeg puta uspio predati zahtjev, a ja sada, kako nalaže procedura, moram tu osobnu predignuti.
Već sam se pet puta vratila doma jer nisam mogla na toj vrućini čekati red s bebom na rukama koju nemam kome ostaviti na čuvanje, a kad god sam došla red je bio nenormalno dug i čekalo se satima. Kako da dođem do dokumenta koji mi treba i koji po zakonu moram predignuti u roku od 30 dana? Molim vas, hoćete li pitati odgovorne osobe je li normalno da u Solinu, čiji se čelnici vole hvaliti statusom mladoga grada, ali i u bilo kojem drugom gradu, građani ne mogu dobiti osnovne usluge na koje itekako imamo pravo i čiji se rad plaća iz našeg džepa – govori naša sugrađanka, pitajući se zašto se uopće za samo podizanje dokumenata, posao koji ne traje dugo, mora toliko čekati i k tome još vani po ovolikoj vrućini.
Iz Policijske uprave na naš upit odgovaraju da su i do sada, uvažavajući određene specifičnosti, posebno zdravstvene i obiteljske situacije, građanima koji su im se obratili i naveli opravdani razlog, izlazili ususret. Zakazali bi im termine dolaska kako bi ostvarili svoje prava na podnošenje zahtjeva i predizanje dokumenata.
– Radi toga još jednom upućujemo građane da nam se prije dolaska u Policijsku upravu ili pojedine policijske postaje obrate na adresu elektroničke pošte, podaci se nalaze na našim službenim internetskim stranicama, te da pošalju svoje zahtjeve. Do sada se praksa naručivanja e-mailom zaista pokazala kao efikasna i veliki broj građana je zadovoljan činjenicom da se može naručiti i dobiti termin – ističu iz Policijske uprave splitsko-dalmatinske.
– Od početka epidemije COVID-a 19 u svim našim ustrojstvenim jedinicama izuzetno vodimo računa o zaštiti i djelatnika, i građana - naših stranaka, radi čega je ograničen ulaz ljudi u prostorije uz obvezu nošenja zaštite opreme – poručuju nadalje, dodajući da je šalterska sala u Policijskoj postaji Solin smještena u malom prostoru, a nažalost nemaju alternativu da bi u tom gradu spomenute upravne poslove obavljali na nekom drugom mjestu.
– Unatoč ograničenim materijalnim, ali i ljudskim resursima trudimo se biti na usluzi građanima i svakodnevno obavljamo poslove zaprimanja zahtjeva i izdavanja dokumenata. Veličina postajnog područja, te broj stanovnika koji žive na tom području, svakako utječe na znatan svakodnevan priljev građana koji imaju potrebu ostvariti svoja prava vezano uz dokumente – zaključuju iz Policijske uprave u svojem odgovoru.
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Zbog čega u policijskoj postaji, posebno zato što je Solin grad koji ima puno mladih obitelji i iz dana u dan sve veći broj stanovnika, trenutno radi samo jedan šalter za izradu osobnih dokumenata?
Na takav problem "naletjela" je naša čitateljica iz grada uz Jadro, koja nam se sa svojim problemom i upitom za pomoć obratila u redakciju.
– Javljam vam se u nadi da ćete mi pomoći jer više ne znam kako riješiti problem koji me muči – veli nezadovoljna građanka koja je, kako kaže, krajem srpnja predala zahtjev za izradu osobne iskaznice za svoje dijete od 10 mjeseci.
– Budući da se radi o maloljetnom djetetu procedura je takva da jedan roditelj može predati zahtjev za izradu isprave, a onda drugi roditelj mora predignuti osobnu iskaznicu za dijete. Zbog nenormalnih gužvi, odnosno velikog reda koji se čeka ispred zgrade policijske postaje na Bilankuši, na suncu i vrućini, suprug je tek iz trećeg puta uspio predati zahtjev, a ja sada, kako nalaže procedura, moram tu osobnu predignuti.
Već sam se pet puta vratila doma jer nisam mogla na toj vrućini čekati red s bebom na rukama koju nemam kome ostaviti na čuvanje, a kad god sam došla red je bio nenormalno dug i čekalo se satima. Kako da dođem do dokumenta koji mi treba i koji po zakonu moram predignuti u roku od 30 dana? Molim vas, hoćete li pitati odgovorne osobe je li normalno da u Solinu, čiji se čelnici vole hvaliti statusom mladoga grada, ali i u bilo kojem drugom gradu, građani ne mogu dobiti osnovne usluge na koje itekako imamo pravo i čiji se rad plaća iz našeg džepa – govori naša sugrađanka, pitajući se zašto se uopće za samo podizanje dokumenata, posao koji ne traje dugo, mora toliko čekati i k tome još vani po ovolikoj vrućini.
Iz Policijske uprave na naš upit odgovaraju da su i do sada, uvažavajući određene specifičnosti, posebno zdravstvene i obiteljske situacije, građanima koji su im se obratili i naveli opravdani razlog, izlazili ususret. Zakazali bi im termine dolaska kako bi ostvarili svoje prava na podnošenje zahtjeva i predizanje dokumenata.
– Radi toga još jednom upućujemo građane da nam se prije dolaska u Policijsku upravu ili pojedine policijske postaje obrate na adresu elektroničke pošte, podaci se nalaze na našim službenim internetskim stranicama, te da pošalju svoje zahtjeve. Do sada se praksa naručivanja e-mailom zaista pokazala kao efikasna i veliki broj građana je zadovoljan činjenicom da se može naručiti i dobiti termin – ističu iz Policijske uprave splitsko-dalmatinske.
– Od početka epidemije COVID-a 19 u svim našim ustrojstvenim jedinicama izuzetno vodimo računa o zaštiti i djelatnika, i građana - naših stranaka, radi čega je ograničen ulaz ljudi u prostorije uz obvezu nošenja zaštite opreme – poručuju nadalje, dodajući da je šalterska sala u Policijskoj postaji Solin smještena u malom prostoru, a nažalost nemaju alternativu da bi u tom gradu spomenute upravne poslove obavljali na nekom drugom mjestu.
– Unatoč ograničenim materijalnim, ali i ljudskim resursima trudimo se biti na usluzi građanima i svakodnevno obavljamo poslove zaprimanja zahtjeva i izdavanja dokumenata. Veličina postajnog područja, te broj stanovnika koji žive na tom području, svakako utječe na znatan svakodnevan priljev građana koji imaju potrebu ostvariti svoja prava vezano uz dokumente – zaključuju iz Policijske uprave u svojem odgovoru.
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15. svibanj 2024 08:57
